The Family Therapy Institute accepts private pay clients as well as those who are insured through
Aetna typically does not require pre-authorization (except for their employee assistance services) and appointments can be booked directly with us either online or by calling our office at (619) 562-2130. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered. Your copayment amount can be found on your insurance card listed next to "SP" or "Specialist."
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Anthem Blue Cross typically does not require pre-authorization (except for their employee assistance services) and appointments can be booked directly with us either online or by calling our office at (619) 562-2130. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered. Your copayment amount can be found on your insurance card listed next to "SP" or "Specialist."
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Blue Shield has changed its mental health benefits for many subscribers. Blue Shield has begun outsourcing some mental health benefits to other insurance companies like United Healthcare. We are only a covered provider if Blue Cross continues to directly manage your mental health benefit. We are not a covered provider for United Healthcare/United Behavioral Health or Pacificare. Please check the back of your card or call Blue Shield to determine who manages your mental health benefit. Pre-authorization is required for most services. Please have your authorization number available when you book your appointment or list it in the "notes" section along with the name of your insurance company if booking online. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered. Your copayment amount can be found on your insurance card listed next to "SP" or "Specialist."
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Federal Employees Blue Cross/Blue Shield Program requires pre-authorization and requires that the authorization be renewed at the beginning of each calendar year. If you initiate services at the end of the year, remember that you will need a new authorization by Jan 1st of the next year. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered. Your copayment amount can be found on your insurance card listed next to "SP" or "Specialist."
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Healthy Families typically requires pre-authorization and is governed by the rules for the managing insurance company (Anthem Blue Cross, Aetna, Blue Shield etc).
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Medi-Cal requires pre-authorization. Please note that we are only able to accept Medi-Cal for children. Adults with Medi-Cal will not be able to use their Medi-Cal coverage with us and would have to pay out of pocket. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered.
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Mental Health Net requires pre-authorization. Health Nethas changed its mental health benefits for many subscribers. Health Net has begun outsourcing some mental health benefits to other insurance companies like United Healthcare. We are only a covered provider if Mental Health Net manages your mental health benefit. We are not a covered provider for United Healthcare/United Behavioral Health or Pacificare. Please check the back of your card or call Health Net to determine who manages your mental health benefit. Pre-authorization is required for most services. Please have your authorization number available when you book your appointment or list it in the "notes" section along with the name of your insurance company if booking online. You may need to fulfill your deductible before your insurance will pay for services. Your copayment is due at the time services are rendered. Your copayment amount can be found on your insurance card listed next to "SP" or "Specialist."
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Tricare typically does not require pre-authorization and appointments can be booked directly with us either online or by calling our office at (619) 562-2130. You may need to fulfill your deductible before your insurance will pay for services.
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Empoyee Assistance Programs require preauthorization for services. Contact your Human Resources manager for the number to call to establish EAP services. Some EAP programs like Magellan have a two-step process for authorization: first call them to initiate services. They will issue a preliminary case number (in the case of Magellan it will be a very long number beginning with the year). Then make an appointment with us. After setting your appointment, you must call your EAP back to confirm that you booked and appointment (Magellan will then convert the initial case number into a 6 or 7 digit alpha-numeric authorization number that we need for billing). If you have another EAP company, confirm their referral process to you on the phone when you first call.
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Uninsured? Consumers who are uninsured or who do not wish to use their insurance, and who cannot afford our customary fees can be seen under a sliding scale based on their income.
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Since insurance plans vary widely, please check your coverage to determine whether you have a copay or need a physician's referral prior to scheduling your appointment. Copays are due at the time services are rendered unless otherwise arranged.
The Family Therapy Institute also accepts cash, checks and credit/debit cards (MC, VISA).
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